SM North Nuat Thai Card Surcharge Sparks Consumer Rights Question

A Reddit user reports being charged an extra fee for card payment at Nuat Thai SM North, despite the posted menu price. The cashier said the listed price applies only to cash transactions. This matters to QC consumers because it raises questions about hidden surcharges and whether businesses can legally impose card payment fees. The outcome could affect how shoppers at SM North and other malls plan payments. The incident took place at Nuat Thai SM North during payment after a massage. The user is asking whether the practice is valid and whether it should be reported to authorities.

Background

Nuat Thai is a Thai-style massage chain with branches in SM malls, including SM North EDSA in Quezon City. In the Philippines, card surcharges are generally discouraged by regulators, and businesses are expected to show all charges clearly before a transaction. Consumer complaints about unclear pricing are common in service establishments.

Source: Reddit Community Discussion

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